Vint Cerf recommended that I start immediately blogging about bufferbloat a year or so ago, given the severity of the problem to avoid the usual publication delays; that’s why things appeared here first.
But more formal publication has its merits; in particular, having articles for less directly involved in networking and/or more managerially oriented technical managers is very important. So I’ve been working with/in ACM queue to put together a case study. It has now appeared as an article in the January 2012 issue of CACM (Communications of the ACM) in dead-tree form. There will also be a full paper posted in ACM queue, but to make the January CACM, we put that aside to finish the (much shorter) article.